Customer Story - south bend cubs
"Workstream provides an integrated database with useful analytics that made hiring much more efficient."
- Joe Hart, President of South Bend Cubs
70%
Retained employees from previous season
80
Applicant referrals
150%
Time saved on hiring
About South Bend Cubs
The South Bend Cubs are the Class A minor league affiliate of the 2016 World Series Champion Chicago Cubs.

Headquarters: South Bend, Indiana

Industry: Entertainment
Over the past 30 seasons, the team has won five Midwest League titles, most recently in 2005, and has captured 12 division titles. In 2017, Four Winds Field, home of the Cubs, was named Ballpark Digest's Best Single-A ballpark. In 2015, the team was named Ballpark Digest's Team of the year and received the John H. Johnson President's Award, the highest award in minor league baseball.
South Bend Cubs seek a database of applicants so that they could keep in touch with the good workers from the previous season and hire them for the following season, while keeping track of the bad workers for easy screening in the event they apply for the job again.
Business Challenge
South Bend Cubs typically hire on-demand workers during the season to aid in operations. During the season, there would be a large flow of applicants - both good and bad workers. South Bend Cubs seek a database of applicants so that they could keep in touch with the good workers from the previous season and hire them for the following season, while keeping track of the bad workers for easy screening in the event they apply for the job again. They also want to use the database for referrals and tracking analytics of their workers.

Moreover, they would like to eliminate the friction for the applicant to apply for a job so that they get to choose from a larger pool of applicants.

With that, South Bend Cubs adopted the use of Workstream and are now able to retain 70% of their applicants from the previous season for the following season. They also received 80 applicants through referrals in a just two months while saving 150% time on hiring process.
Features Used
Streamlined HR process
With the streamlined HR process and applicant tracking system that Workstream offers, South Bend Cubs are able to automatically filter out blacklisted applicants on the portal without wasting time to manually filter them out.
Tracking analytics
The analytics function of Workstream allows for South Bend Cubs monitor the success of their hiring tactics and evaluate what works best for them. This includes the success of each portal that they uploaded the jobs on.
Text-to-apply
In light of reducing the friction of application for the potential applicants, South Bend Cubs adopted the text-to-apply method of hiring whereby applicants can simply apply for a job through text messaging.
"Workstream provides an integrated database with useful analytics that made hiring much more efficient."

Joe Hart
President of South Bend Cubs
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